Last updated: 28th June, 2025
Franklin Web is committed to ensuring digital accessibility for all users, regardless of ability. We aim to make our website as easy to use and inclusive as possible, in line with recognised standards and good practice.
Our Commitment
We want everyone who visits our website to feel welcome and find the experience rewarding. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever possible.
Key Accessibility Features
- Text is readable and scalable on all screen sizes and devices
- Images include descriptive alternative (alt) text
- Keyboard navigation is supported throughout the site
- Colour contrast meets accessibility standards
- Content is written in clear, plain English
- Pages are compatible with screen readers
What We’re Working On
We are continually improving our website to enhance accessibility. If we find any barriers, we aim to fix them as quickly as possible.
Feedback and Contact Information
If you experience any problems accessing content on this site or have suggestions for improvement, please get in touch. We take your feedback seriously and will do our best to address any issues.
📧 Email: david@franklin-web.co.uk
📞 Phone: 0800 246 5719
Enforcement Procedure
If you’re not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS) for advice or to escalate your complaint:
📍 www.equalityadvisoryservice.com